Privacy Policy

Information We Collect

When you visit apsteq.com, contact us, or use our services, we may collect the following information:

• Name and contact information (email, phone number)
• Business information (company name, website, industry)
• Usage data (pages visited, time on site, referring pages)
• Device and browser information
• Information you provide through forms or communications

How We Use Your Information

• To provide and improve our marketing and automation services
• To communicate with you about our services
• To send relevant marketing communications (with your consent)
• To analyze website usage and improve user experience
• To comply with legal obligations

Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience and analyze site traffic. This includes Google Analytics and Google Tag Manager. You can control cookie preferences through your browser settings.

Third-Party Services

We may share data with trusted third-party services that help us operate our business, including:

• Google Ads and Meta Ads (advertising platforms)
• Google Analytics (website analytics)
• Zoho and Airtable (CRM and data management)
• Cloudflare (hosting and security)

Data Security

We implement appropriate technical and organizational measures to protect your personal information. Our website uses SSL encryption and is hosted on Cloudflare's secure infrastructure.

SMS and WhatsApp Communications

What We Send

When you provide your phone number through our website, booking forms, or consultation request pages, you may receive SMS and/or WhatsApp messages from APS Technologies dba ApsteQ. These messages are limited to: responses to your inquiry or consultation request, appointment scheduling, confirmations and reminders, pre-session preparation materials, follow-up messages related to your request, and service updates directly related to your engagement with ApsteQ.

How You Opt In

You opt in to receive SMS and WhatsApp messages by submitting your phone number through our consultation request form and checking the SMS consent checkbox. The consent checkbox is not pre-selected and requires your active agreement before submission. No messages are sent without your explicit consent.

Message Frequency

Message frequency varies based on your engagement. You will typically receive between 1 and 5 messages per inquiry. We do not send bulk marketing blasts or promotional messages unrelated to your request.

Message and Data Rates

Standard message and data rates from your wireless carrier may apply. ApsteQ does not charge for SMS or WhatsApp messages.

How to Opt Out

You can stop receiving SMS messages at any time by replying STOP to any message. You will receive a single confirmation message and no further texts will be sent. You can also opt out by emailing [email protected] or calling us directly.

How to Get Help

Reply HELP to any message for assistance, or contact us at [email protected].

Data Handling for SMS/WhatsApp

Phone numbers collected for SMS and WhatsApp communications are stored securely and used only for the purposes described above. Mobile phone numbers are not sold, rented, or shared with third parties. They are never used for cold outreach or unsolicited messaging, and are retained only for the duration of your engagement with APS Technologies dba ApsteQ unless you request earlier deletion.

Third-Party Messaging Platforms

We use Twilio for SMS delivery and Meta's WhatsApp Business API for WhatsApp messaging. These platforms process your phone number solely to deliver messages on our behalf. Their use of your data is governed by their respective privacy policies: Twilio Privacy Policy and WhatsApp Privacy Policy.

Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at [email protected].

Contact

For privacy-related questions, contact us at [email protected].